FAQ

1.  Who are we?

A: Xinhejin Industry (Guangdong) Co., Ltd was founded in 2008. The factory has 15 years of experience in manufacturing different kinds of bags. The manufacturing factory is located in Shenzhen City, Guangdong Province, China, the manufacturing capital of the world.

2.  Are you a trading company or factory?
A: We are eva cases factory in China.

3.  What kind of bags do you work on?
A: We have been working on handbags,wallets,shoulder bags,backpacks,cosmetic bags,belts,shopping bags,yoga bags,and other custom bags.

4.  Do you also supply other items?
A: Yes, we also do the production for the neoprene sleeves, backpacks, bags and luggages. In the entire bags industry chain industry, we are very professional and mature, so you do not need to worry about any technical and production problems, we can get satisfactory solutions to all the problems encountered in the first time.

5.  How can you ensure the quality for product and delivery time?
A: Good question! We are a manufacturer with 8000 square meters workshop. We have complete facilities and over-15- years manufacturing experience to ensure product quality and delivery time. And we have already passed ISO 9001 Quality Management System and BSCI. Always a pre-production sample before mass production and final inspection before shipment.

6.  Is it available to do customized?
A: Sure, we are a professional manufacturer for customized bags.

7.  When can I receive the quotation?
A: Based on the product. If the product is normal design or what we have, we can quote for you within 12 hours.

8.  What is your MOQ?
A: Normally the MOQ is 1000 piece. But for some special items or request, we can discuss the MOQ.

9.  Can you offer me sample?
A: Sure, we can offer you 1-2 piece sample for free, but shipping cost pay by buyer.

10.  What payment can we provide?
Accepted Delivery Terms: EXW, FOB, CIF, DDP, DDU;
Accepted Payment Currency: USD, HKD, CNY;
Accepted Payment Type: 30% deposit by T/T in advance and pay the balance before shipping, L/C, Paypal, Credit Card, Western Union, MoneyGram, Cash also could be accepted.

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